Why NWHSU?

When you join NWHSU you're not simply doing a job, you're making a difference. You'll see passion for our mission, our work, and our future growth opportunities all around you. Culture is extremely important to us. We're a small enough organization that you'll get to know everyone, have a voice, make an impact, and feel the enthusiasm of everyone you work with. Yet we're large enough to offer exceptional benefits including a university contribution to our 403(b), generous PTO and a flexible environment. It's an ideal blend and a superb organization to expand your career.

What can you expect?

• Our goal? Preparing the next generation of healthcare professionals to deliver and advance healthcare.
• Every role and individual contributes to our success. No matter what department you work in, you'll see passion for our work and respect for one another.
• Belonging is important to us - we all bring different backgrounds, perspectives, and value to the organization. And that makes us stronger.
• We're committed and engaged. You'll see that in every meeting, every discussion and everything we do. It shows and we're proud of it.
• We don't simply say we have a team environment - we live it. Your ideas and suggestions matter. We listen to one another and when something makes sense, we do it.
• We've still got that entrepreneurial spirit, even though we've been around for 80+ years. And we like that.
• We share information and have fun - through monthly Open Forum meetings with our senior leaders, to random employee celebration events throughout the year.
• We build in flexibility in roles whenever we can. We work in a hybrid environment. Each manager works with their team members to ensure there is a healthy work-life balance.
• Your personal and professional work opportunities are important to us - we provide these benefits so you can continue to excel in your career.

Position Information:

If you are a positive, warm-natured individual, who enjoys working with people and have experience working in an upbeat, fast-paced clinical environment, this may be the perfect job for you.

The Patient Services Coordinator serves as the first point of contact for De Rusha clinic and ensures the patient's expectations are exceeded through exemplary customer service.

This is a part-time, benefits eligible position working up to 26 hours per week. Tuesday's & Wednesday's 12:30pm-8:30pm, Thursday's 1:30pm-5:30pm, and Saturday's 8:00am-2:00pm. Hours may vary slightly per trimester.

Work Location: Bloomington, MN in-person

Duties:

• Registering and scheduling patients
• Answering, screening, and responding to phone calls/emails
• Checking patients in/out for appointments
• Processing patient payment
• Fielding questions from providers, patients and interns
• Balance and settle daily billing batches
• Opening/closing procedures
• Assisting with various day to day operations
• Sending/receiving/uploading electronic forms into the EMR

What you need to have?

We are looking for a positive, motivated upbeat person who has attention to detail and exceptional customer service skills. We are looking for someone who is a team player with a can-do attitude.

• High School Diploma/GED (required); Bachelor's Degree (Preferred)
• Previous experience working with an electronic medical record (EMR) and practice management system is a plus
• Microsoft office experience preferred
• Knowledge of insurance and healthcare preferred

Does this sound like the type of role you could excel in? Where your background and experience may contribute to the growth of our organization? A role where you can add your passion and enthusiasm, and make a difference? If you believe you have the education and experience to meet the qualifications for this role, we'd value talking to you. Non-traditional backgrounds are welcome.

Our Benefits:

NWHSU is proud to offer a comprehensive benefits package to meet your current needs an anticipate your future needs. Our generous time away helps you enjoy a healthy work life rhythm.

• Paid Time Off (earn 20 days per year; pro-rated based on FTE)
• Holiday (15 days, pro-rated based on FTE)
• Discounted and free on-site clinic services for you and your family
• 403(b) Plan (4.75% University contribution with a 2% employee contribution)
• Medical, dental, vision
• Flexible Spending Accounts
• Short-term and long-term disability
• Life insurance
• EAP and other wellness benefits
• Tuition Reimbursement for external programs
• Tuition Reduction for internal programs (includes family members)
• On-site fitness center

NWHSU Overview:

Founded in 1941, NWHSU is a progressive institution educating the next generation of health care professionals. While the institution's history is rooted in the chiropractic profession, NWHSU now focuses more broadly on integrative care, health, and wellness. In addition to our Doctor of Chiropractic, we offer a Doctor of Acupuncture with a specialization in Chinese Herbal Medicine, Masters' offerings in Acupuncture, Chinese Medicine, Functional and Integrative Nutrition, and Integrative Care, and undergraduate offerings in massage therapy, health sciences, and allied health professions - medical assisting, medical laboratory science, medical laboratory technology, radiation therapy, and radiologic technology. We are a mission- and vision-driven university and intend to be a leader in creating integrative care solutions.

Equal Opportunity Employer:

Northwestern Health Sciences University is an Equal Opportunity Employer and is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate.