Northwestern Health Sciences University
  • Sweere Center
  • Bloomington, MN, USA
  • Part Time

Non-benefits-eligible


Our Mission:

Northwestern Health Sciences University prepares the next generation of healthcare professionals to deliver and advance health care.

NWHSU Overview:

Founded in 1941, NWHSU is a progressive institution educating the next generation of health care professionals. While the institution's history is rooted in the chiropractic profession, NWHSU now focuses more broadly on integrative care, health, and wellness. In addition to our Doctor of Chiropractic, we offer a Doctor in Chinese Medicine, and offerings in massage therapy, nutrition, undergraduate health sciences, and the allied health professions - medical assisting, medical laboratory science, medical laboratory technology, radiation therapy, and radiologic technology. We are a mission- and vision-driven university, preparing the next generation of healthcare professionals to not only deliver, but advance health care.

Position Information:

The Patient Services Coordinator/Scheduler position serves as the first point of contact for Northwestern Health Clinics and leads by example the mission of NWHSU and mission and guiding principles of operation of the Northwestern Health Clinics. The Patient Services Coordinator position ensures the patient's expectations are exceeded through exemplary performance of the essential job functions outlined in this job posting.

This is a part-time, non-benefits eligible position working up to 19 hours per week.

Hours needed: Monday, Tuesday and Thursday 10-2pm (with the opportunity to work remote after completion of a 3-4 month training period) and 1-2 Saturdays/month (onsite) 8:00-3:00pm

Duties include, but are not limited to:

  • Patient registration and scheduling for 3 NWHSU clinics (remote and on-site)
  • Preparing new patient health record with appropriate forms
  • Collection of fees
  • Insurance Verification
  • Follow HIPAA privacy rules and complete annual HIPAA training
  • Opening/closing of the Northwestern Health Clinic
  • Supporting clinicians and interns
  • Schedule patients for outside procedures (lab/x-ray)
  • Assist patients with scheduling appointment when referred outside the NW Health Clinic
  • Assist customers with purchases when necessary
  • Promote clinical services, retail services and educational opportunities within the clinic

Qualifications:

  • High School Diploma or General Equivalency Diploma (GED) (Required)
  • Bachelor's degree (Preferred)
  • 1-3 years' experience
  • CPR Certification (required to be obtained within 120 days of hire date, course offered through NWHSU or can be done independently)
  • Strong customer service and communication skills
  • Positive and flexible attitude, a team player and ability to multi-task
  • Ability to work remotely and on-site if/when needed

Additional Knowledge/Skills:

  • Working knowledge of EHR (GE Centricity/Athena and Chirotouch a plus)
  • Working experience with retail Point of Sale system preferred

Equal Opportunity Employer:

Northwestern Health Sciences University is an Equal Opportunity Employer and is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate.

Northwestern Health Sciences University
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