Hours:

Varies

Duties:

Support providers in patient care (90%)

Beginning of the shift:

• Turn on music in treatment rooms
• Make sure treatment rooms are ready for patient care
• Pagers into Chinese Medicine rooms
• Heat lamps are turned on in Chinese Medicine rooms used on your shift

During shift:

• Rooming patients for providers in the Chinese medicine, massage therapy, nutrition, and naturopathic medicine
• Sanitize and prep room between patients if it has not been done
• Clean cups and other equipment utilized during treatments
• Enter in any medications or allergies of new and re-admit patients

End of the shift/day:

• Empty all linen bags and replace with clean one
• Make sure all pagers from Chinese medicine (end of day only) are put on charger
• Rooms are set for patient care the next day
• Heat lamps are turned off (end of day only)
• Weekly check clinic supply inventory so front desk can put an order in for any needed supplies

All clinic treatment rooms:

• Stock rooms with supplies needed
• Discipline specific supplies
• Linens
• General supplies: gloves, Kleenex, sanitizing wipes, hand sanitizer

Additional duties (10%)

• Assist Patient Service Coordinators and billing department as needed, and time allows in:
• Deep cleaning of treatment rooms
• Auditing of patient documents
• Assist in preparation of patient billing statements (envelope stuffing)
• Participate in mandatory trainings required of all clinic support staff

Requirements:

• Must be a current student enrolled at NWHSU
• Must comply with NWHSU PPE requirements
• Must have good verbal communication skills, written communication skills, and time management skills
• Must be able to assist in escorting patients to and from the treatment rooms to the exterior lobby area
• Will need to complete HIPAA training (must take prior to start of on-site clinic work)