Northwestern Health Sciences University
  • De Rusha Clinic
  • Bloomington, MN, USA
  • Hourly
  • Part Time

Non-benefits eligible


Position Information:

The Patient Services Coordinator position serves as the first point of contact for Northwestern Health Clinics and leads by example the mission of NWHSU and mission and guiding principles of operation of the Northwestern Health Clinics. The Patient Services Coordinator position ensures the patient's expectations are exceeded through exemplary performance of the essential job functions outlined in this job posting.

This is a part-time, non-benefits eligible position working up to 19 hours per week, and the exact schedule is yet to be determined. This position will be located in our Sweere and DeRusha clinics.

Duties include, but are not limited to:

  • Patient registration and scheduling
  • Preparing new patient health record with appropriate forms
  • Collection of fees
  • Insurance Verification
  • Follow HIPAA privacy rules and complete annual HIPAA training
  • Opening/closing of the Northwestern Health Clinic
  • Inventory and order tracking of clinic supplies
  • Supporting clinicians and interns
  • Schedule patients for outside procedures (lab/x-ray)
  • Assist patients with scheduling appointment when referred outside the NW Health Clinic
  • Provide observational experience for student interns to observe front desk operations and procedures
  • Retail and Marketing support
  • Assist customers with purchases when necessary
  • Promote clinical services, retail services and educational opportunities within the clinic
  • Participate in event planning and events

Qualifications:

  • High School Diploma or General Equivalency Diploma (GED) (Required)
  • Bachelor's degree (Preferred)
  • 1-3 years' experience
  • CPR Certification (required to be obtained within 120 days of hire date, course offered through NWHSU or can be done independently)
  • Strong customer service and communication skills
  • Positive and flexible attitude, a team player and ability to multi-task

Additional Knowledge/Skills:

  • Working knowledge of EHR (GE Centricity a plus)
  • Working experience with retail Point of Sale system preferred

NWHSU Overview:

Founded in 1941, NWHSU is a progressive institution educating the next generation of health care professionals. While the institution's history is rooted in the chiropractic profession, NWHSU now focuses more broadly on integrative care, health, and wellness. In addition to our Doctor of Chiropractic, we offer a Doctor in Chinese Medicine, and offerings in massage therapy, nutrition, undergraduate health sciences, and the allied health professions - medical assisting, medical laboratory science, medical laboratory technology, radiation therapy, and radiologic technology. We are a mission- and vision-driven university, preparing the next generation of healthcare professionals to not only deliver, but advance health care.

Equal Opportunity Employer:

Northwestern Health Sciences University is an Equal Opportunity Employer and is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate.

Northwestern Health Sciences University
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