Northwestern Health Sciences University
  • Student
  • Bloomington, MN, USA
  • $12.00
  • Hourly
  • Student

Non-benefits eligible


Up to 20 hours per week. Hours may vary depending on course load.

Note: Depending on class schedule and department needs, the position's schedule will vary to cover help desk hours, including occasional Saturday hours. While these hours are typical, they may be subject to change as workload and needs of our customers and work areas change.

Information Technology Department business hours: Monday through Thursday 7:30 am to 7:00 pm; Friday & Saturday 7:30 am to 5:00 pm; Sunday 7:30 am to 1:00 pm.


This position is located on the ground floor level of Campus in room 25; Technology Center.


  • Provide help desk support in-person and over the phone
  • Provide basic technical support to end users
  • Dependable, reliable and predictable attendance is a requirement
  • Troubleshoot end-user access issues
  • Creating and routing tickets
  • Maintain ticket routing document
  • Complete special projects as assigned
  • Assist Technical Services when needed


  • Knowledge of Microsoft OS including Windows XP and Windows 7, Microsoft tools including Office, & PC hardware.
  • Ability to prioritize assigned projects, help desk calls, and tickets
  • Ability to lift up to 50 lbs and move computer and A/V equipment
  • Ability to troubleshoot a variety of hardware and software issues
  • Must have strong customer service, time management, and written/verbal communication skills
  • Experience with Active Directory a plus.
Northwestern Health Sciences University
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Share This Page
  • Facebook Twitter LinkedIn Email
About Us Continuing Education Clinics Alumni Giving Bookstore Blog News Contact Us Campus Events Login Menu logo Acadmic Programs Prospective Students Current Students