Northwestern Health Sciences University
  • De Rusha Clinic
  • Bloomington, MN, USA
  • Hourly
  • Part Time

Non-benefits eligible


Position information: 

The Patient Services Coordinator position serves as the first point of contact for Northwestern Health Clinics and leads by example the mission of NWHSU and mission and guiding principles of operation of the Northwestern Health Clinics. The Patient Services Coordinator position ensures the patient's expectations are exceeded through exemplary performance of the essential job functions outlined in this job posting.

This is a part-time, non-benefits eligible position working up to 19 hours per week. 

The exact schedule is yet to be determined, but this position will work Tuesday, Thursday, and Friday afternoons (and one Saturday per month). 

 

Duties include, but are not limited to:

  • Patient registration and scheduling
  • Preparing new patient health record with appropriate forms
  • Collection of fees
  • Insurance Verification
  • Follow HIPAA privacy rules and complete annual HIPAA training
  • Opening/closing of the Northwestern Health Clinic
  • Inventory and order tracking of clinic supplies
  • Supporting clinicians and interns
    • Schedule patients for outside procedures (lab/x-ray)
    • Assist patients with scheduling appointment when referred outside the NW Health Clinic
    • Provide observational experience for student interns to observe front desk operations and procedures
  • Retail and Marketing support
    • Assist customers with purchases when necessary
    • Promote clinical services, retail services and educational opportunities within the clinic
    • Participate in event planning and events

 

Qualifications:

  • High School Diploma or General Equivalency Diploma (GED) (Required)
  • Bachelor's degree (Preferred)
  • 1-3 years experience
  • CPR Certification (required)
  • Strong customer service and communication skills

 

Additional knowledge/skills:

  • Working knowledge of EHR (GE Centricity a plus)
  • Working experience with retail Point of Sale system preferred

 

Northwestern Health Sciences University is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected category including disability and protected veteran status.

Northwestern Health Sciences University
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